FAQ

- 1. My bond was mailed out a significant time ago, and I still haven't received it. What do I do?
- 2. I need proof that my bond is still in effect. Who do I speak to?
- 3. I need a copy of my original bond (different from needing proof that it is still in effect). Who do I speak to?
- 4. I need to request cancellation or non-renewal of my bond. Who do I speak to?
- 5. How do I make changes to an existing bond?
- 6. Is there a charge for endorsements or continuation certificates?
You can email a request for a duplicate original to info@thebondexchange.com. Please include a bond number as well.
You can email a request for a continuation certificate to info@thebondexchange.com. Please include a bond number as well.
You can email a request for a bond copy to info@thebondexchange.com. Please include a bond number as well.
You can email a request to cancel or non-renew to info@thebondexchange.com. Please include a bond number as well.
When bonds need to be changed, riders can be issued reflecting these changes, such as address or name changes. To request a rider, email info@thebondexchange.com with exactly what you need changed. Please include a bond number as well.
Unless there is a change in the premium amount due to an increase, extension, etc., we provide riders at no additional charge. However, we reserve the right to charge a fee if riders become excessive. The same goes for continuation certificates.