Contact Us
| Phone | : (501) 224-8895 |
| Fax | : (501) 325-1197 |
Mailing Address
PO Box 23407
Little Rock, AR 72221
Little Rock, AR 72221
Physical Address
Suite 200 Little Rock, AR 72212
FAQ
Can I cancel my bond mid-term?
Yes, we require a written request be provided via fax or email. In regards to returning premium, however, if...
Yes, we require a written request be provided via fax or email. In regards to returning premium, however, if...
How do I get a quote for a bond?
The only way to get a quote from The Bond Exchange is to apply for a bond. You can apply on our website by...
The only way to get a quote from The Bond Exchange is to apply for a bond. You can apply on our website by...
How do I make an online payment?
You can make payments on our website by clicking the payment tab, entering your invoice number and amount,...
You can make payments on our website by clicking the payment tab, entering your invoice number and amount,...
How do I make changes to an existing bond?
When bonds need to be changed, riders can be issued reflecting these changes, such as address or name...
When bonds need to be changed, riders can be issued reflecting these changes, such as address or name...
How long does it take to receive the bond?
As long as we receive all necessary documents and payment before 2:30 PM CST, we issue the bond that day and...
As long as we receive all necessary documents and payment before 2:30 PM CST, we issue the bond that day and...
I forgot my password and had a new one forwarded to my ema
The new password works. You cannot copy and paste the password from the email in; it must be manually...
The new password works. You cannot copy and paste the password from the email in; it must be manually...
I need a copy of my original bond (different from needing
You can email a request for a bond copy to info@thebondexchange.com. Please include a bond number as well....
You can email a request for a bond copy to info@thebondexchange.com. Please include a bond number as well....
I need proof that my bond is still in effect. Who do I spe
You can email a request for a continuation certificate to info@thebondexchange.com. Please include a...
You can email a request for a continuation certificate to info@thebondexchange.com. Please include a...
I need to request cancellation or non-renewal of my bond.
You can email a request to cancel or non-renew to info@thebondexchange.com. Please include a bond number...
You can email a request to cancel or non-renew to info@thebondexchange.com. Please include a bond number...
I received a notice of cancellation regarding my bond. Is
If your bond is still within its cancellation provision, you can request reinstatement by emailing...
If your bond is still within its cancellation provision, you can request reinstatement by emailing...
Is there a charge for endorsements or continuation certifi
Unless there is a change in the premium amount due to an increase, extension, etc., we provide riders at no...
Unless there is a change in the premium amount due to an increase, extension, etc., we provide riders at no...
My application is stuck on a page and won't move forward.
Firstly, make sure that you have all text fields filled in. The application will not move forward with blank...
Firstly, make sure that you have all text fields filled in. The application will not move forward with blank...
My bond was mailed out a significant time ago, and I still
You can email a request for a duplicate original to info@thebondexchange.com. Please include a bond...
You can email a request for a duplicate original to info@thebondexchange.com. Please include a bond...
The payment screen keeps telling me that payment has faile
Firstly, make sure that you are entering the information exactly as it reads on the card. If the card has a...
Firstly, make sure that you are entering the information exactly as it reads on the card. If the card has a...
The website will not let me do shorter than a four month t
Our policy is not to write any bond shorter than a four month term. You will find that most surety companies...
Our policy is not to write any bond shorter than a four month term. You will find that most surety companies...
When my bond comes up for renewal, will you notify me?
Yes, we will send you an invoice at least sixty days prior to the expiration of your bond.
Yes, we will send you an invoice at least sixty days prior to the expiration of your bond.
Why is the quote so expensive? I don't agree with the pric
The quotes that we give are based on personal credit. We work hard to ensure that we give you the correct rate...
The quotes that we give are based on personal credit. We work hard to ensure that we give you the correct rate...
Will I get some sort of receipt for my payment?
A receipt for the credit card transaction is emailed to the email address that you provide on the credit card...
A receipt for the credit card transaction is emailed to the email address that you provide on the credit card...